Entretiens du Nouveau Monde industriel : Le retour de la matière ?, via Internet Actu
Entretiens du Nouveau Monde industriel : Concevoir les objets de demain, via Internet Actu
Entretiens du Nouveau Monde industriel : Quand les objets passent du numérique au physique, via Internet Actu
Entretiens du Nouveau Monde industriel : Ouvertures ou libertés ?, via Internet Actu
Entretiens du Nouveau Monde industriel : Le rôle des objets et le rôle des hommes, via Internet Actu
Entretiens du Nouveau Monde industriel : Comprendre nos nouveaux rapports aux objets, via Internet Actu

Les entretiens du nouveau monde industriel, novembre 2009, #1/2, via Design et Recherche
Les entretiens du nouveau monde industriel, novembre 2009, #2/2, via Design et Recherche

Les vidéos, http://enmi.tivipro.tv/

1. Know thy user, and YOU are not thy user.
2. Things that look the same should act the same.
3. Everyone makes mistakes, so every mistake should be fixable.
4. The information for the decision needs to be there when the decision is needed.
5. Error messages should actually mean something to the user, and tell the user how to fix the problem.
6. Every action should have a reaction.
7. Don’t overload the user’s buffers.
8. Consistency, consistency, consistency.
9. Minimize the need for a mighty memory.
10. Keep it simple.
11. The more you do something, the easier it should be to do.
12. The user should always know what is happening.
13. The user should control the system. The system shouldn’t control the user. The user is the boss, and the system should show it.
14. The idea is to empower the user, not speed up the system.
15. Eliminate unnecessary decisions, and illuminate the rest.
16. If I made an error, let me know about it before I get into REAL trouble.
17. The best journey is the one with the fewest steps. Shorten the distance between the user and their goal.
18. The user should be able to do what the user wants to do.
19. Things that look different should act different.
20. You should always know how to find out what to do next.
21. Don’t let people accidentally shoot themselves.
22. Even experts are novices at some point. Provide help.
23. Design for regular people and the real world.
24. Keep it neat. Keep it organized.
25. Provide a way to bail out and start over.
26. The fault is not in thyself, but in thy system.
27. If it is not needed, it’s not needed.
28. Color is information.
29. Everything in its place, and a place for everything.
30. The user should be in a good mood when done.
31. If I made an error, at least let me finish my thought before I have to fix it.
32. Cute is not a good adjective for systems.
33. Let people shape the system to themselves, and paint it with their own personality.
34. To know the system is to love it.

Je relève aussi article très intéressant de Fred Cavazza intitulé « Vers des marques générées par les utilisateurs« . Ce principe n’est pas sans rappelé les discours concernant les NIKE ID que j’évoquais ici.

Entre

Ce que je pense

Ce que je veux dire

Ce que je crois dire

Ce que je dis

Ce que vous avez envie d’entendre

Ce que vous croyez entendre

Ce que vous entendez

Ce que vous avez envie de comprendre

Ce que vous croyez comprendre

Ce que vous comprenez

Il y a dix possibilités qu’on ait des difficultés à communiquer.

Mais essayons quand même…

De Bernard WERBER, dans L’encyclopedie du savoir relatif et absolu.